FAQ

Crystals may collect a lot of energy on their way to you. Cleanse your crystals when they arrive before setting your intentions!

You can do so by:

Sound Cleanse
Smoke Cleanse (Incense, Candles, Palo Santo -gifted or within your culture)
Moonlight Cleanse
Water Cleanse (Please see if your crystal is water safe before using this method)
With another Crystal (Selenite, Quartz)

After you cleanse your crystal, you're ready to set your intentions!

Write down your intentions and place under the crystal or mediate with the intention in mind while holding the crystal.

Processing time is 5-7 days and may vary depending on current workload. As a full-time student, I may sometimes require up to 2 weeks to package and ship your order.

All orders are packaged with love and care.

All sales are final. We do not accept returns or exchanges for any items. We try our best to accurately photograph and describe every crystal through photos and videos (can be seen on Instagram previews;additional photos may be requested before purchase on website).

Items may vary slightly due to the uniqueness of each stone, and differences in screen calibration or lighting (direct sunlight, indoors, flash).

If your package has been marked delivered but is missing, please file a claim with USPS.

Please reach out via email if you would like assistance in filing a claim for your missing or damaged package.

Additional insurance for packages before shipment is available upon request - please email us if you have any additional questions or concerns.